Dear

Thank you for getting in touch with us regarding your ticket purchase for Ed Sheeran at Optus Stadium, on Sunday 12 March 2023.

Your mobile/smartphone will be your ticket which will be contained only within the Ticketmaster app. Once the tickets have been purchased you will receive a simple email confirmation as proof of purchase. This is not your ticket or ticket(s).

You will receive instructions on how to access your ticket(s) much nearer to the show date. Upon arrival at the show, you will then be required to present your mobile/smartphone device containing your ticket(s), and you’ll scan yourself and your party into the venue via the turnstiles/entrances. 

The promoters of Ed Sheeran (Frontier Touring) are committed to combatting unethical secondary ticketing and resale. The reselling of any Ed Sheeran ticket is strictly forbidden other than through the official face value resale platform of your original point of purchase platform, in this case Ticketmaster. 

As the venue for this concert, we are unfortunately unable to assist with ticketing enquiries for this event. Please contact Ticketmaster directly via their website -  Ticketmaster Help 

Alternatively, you may wish to contact the tour promoter Frontier Touring - Tickets, Tour Dates, Pre-sale & Concert Info | Frontier Touring Australia & New Zealand