Smoking & Vaping 3

• Smoking / Vaping - Patron Behaviour
• E-Cigarettes
• Where Can I Smoke?

Food & Drink 3

• Personal Food & Drink
• Thermos AFL Events
• Thermos Cricket Events

Prams 1

• Prams

Cameras 1

• Cameras

Umbrellas 1

• Umbrellas

Walking Sticks / Crutches 1

• Walking Sticks / Crutches

Mobility Aids (walkers, scooters) 1

• Scooters

Patron Behaviour 1

• Patron Behaviour (edit / copy / paste as appropriate)

Public Transport 3

• Buses on Weekday Events
• Major Event Bus Services
• Morley & Mirrabooka bus routes 2023

Parking & Drop Off 5

• No Public Parking Major Events
• Public Drop Off Major Events
• Parking Motorcycles / Scooters
• MASE Parking / Drop Off
• Non-Event Day Parking

Charter Vehicles 1

• Charter Vehicles

Bicycles & E-Scooters 1

• Bike Access

ACROD Parking & Drop Off 1

• ACROD Parking - Major Events

Ticketing 10

• Can I purchase tickets at the stadium?
• Can I purchase my tickets over the phone or at a ticketing outlet?
• I’m a Member of one of the playing teams - how do I get my tickets?
• Can I print my ticket out?
• Can I buy or sell my ticket through an unauthorised third party or scalper?

View all 10

FAQs 5

• When does my Cash Card expire?
• How do I request a refund with my Cash Card
• Contactless Payment
• Cash Card Refund (post event)
• Optus Subscription - fraudulent charge

Cash 1

• Cash at Optus Stadium - March 2023

Request to book BBQ / picnic area 1

• Request to book BBQ / picnic area

Stadium Park Events 1

• Christmas Festival 2024 Vendor Enquiries

Train Corrals 1

• Train Corrals (edit response as appropriate)

ACROD Parking 7

• ACROD Parking ICON July 2022
• ACROD Parking - 2023 Season Pass West Coast Eagles
• ACROD Parking Season Pass - Fremantle Dockers
• ACROD Parking Season Pass offer - Warndoolier Boulevard
• ACROD Parking Season Pass Offer - Marlee Loop

View all 7

Matildas 29 Oct 2023 6

• Matildas Ticketing
• Matildas Ticket Price
• Matildas Presale
• Matildas Pre-Purchaser issues
• Matildas Junior Ticket Policy

View all 6

Unmissable Football July 2023 6

• Premium Hospitality tickets
• Seat changes / Refund Requests Ticketek
• Soccer Pre-Sale
• Accessible seating - Soccer
• Pre-sale link not received

View all 6

ICON Perth 2022 2

• Merchandise ICON
• Children Ticketing Policy - ICON

AC Milan v AS Roma - Fri 31 May 2024 3

• AC Roma v AS Milan - media & photographer accreditation
• AC Milan v AS Roma - junior tickets
• Italian Football - Merchandise

AFL Premium Hospitality 3

• Premium Hospitality Fremantle Dockers
• Premium Hospitality West Coast Eagles
• Premium Hospitality - Either AFL Home Club

Sports Lounge 1

• Sports Lounge description (edit according to event)

Item Not Found 1

• Item Not Found

Item Found 1

• Item Found

Bankwest Club 3

• Bankwest Club Reciprocal Rights Other Venues
• Bankwest Club Wait List
• Bankwest Club Dress Code

Charity & Fund Raising 2

• Stadium Park Fundraising
• Donations

Stadium Lighting Requests 1

• Stadium Lighting Requests

Advertising 1

• Advertising General

Retail F&B Refunds 1

• Retail F&B Refunds

Suppliers 2

• Change of Beverage Supplier (Jan 2023)
• Food Trucks

Paper Cups 2

• Beer complaint paper cups
• Paper Cups - General

City View Cafe 1

• City View Cafe - AFL event day dining

Gluten Free - AFL 2023 Season 1

• Gluten Free / Vegetarian / Vegan / Halal - AFL 2024 Season

Retail F&B quality complaints - didn't see staff 1

• Retail F&B complaint - not spoken to staff at the time

Vegan - AFL 2023 Season 1

• Vegan - AFL 2023 Season

Food & Beverage Retail Outlets 3

• Outlet Closed
• Good Friday
• Coffee Carts

Goodwood Restaurant 1

• Fremantle Dockers - Goodwood Restaurant 2024 AFL Season

Sensory / Quiet Rooms 1

• Sensory Room (opened March 2024)

Mobility Aids (walkers, scooters, crutches) 2

• Mobility Aids - Walkers, Scooters, Crutches
• Wheelchair cloaking (no wheelchair accessible seat purchased)

Patron Lifts 1

• Patron Lifts - Accessible requirement

Hidden Disabilities Sunflower Program 1

• Sunflower Program

Level 1 Egress 1

• Level 1 Egress (Gate A and B)

Gift Vouchers 1

• Gift Vouchers

AFL Grand Final 24 Sept 2022 2

• AFL Grand Final Day - Tickets
• AFL Grand Final Day Menu

Melbourne Cup 1

• Melbourne Cup 2024 enquiries

2023 World Transplant Games Perth - Opening Ceremony only 2

• World Transplant Games opening ceremony ticket
• World Transplant Games opening ceremony - parking

Reciprocal Rights 1

• Reciprocal Rights

Red Hot Chili Peppers 8

• Children's Policy - RHCP
• RHCP concert timings
• RCHP Merchandise
• Food & Water - RHCP
• Public Transport - RHCP

View all 8

Ed Sheeran 6

• Children attending Ed Sheeran
• Tickets Not Available in Accounts Yet
• Timings for Ed Sheeran
• Ed Sheeran - Ticket Transfer
• Ed Sheeran - Personal Messages / Meet Greet

View all 6

Pink - 1st March 2024 15

• Pink - Ticket on-sale
• Pink - Premium Hospitality
• Children attending Pink
• Pink - gate opening time
• Pink - Personal Messages / Meet & Greet

View all 15

Sound 1

• Sound Quality - Pre-Event

Coldplay 15

• Coldplay - junior tickets & babies
• Coldplay concert timings
• Coldplay ticket prices
• Coldplay Pre-sale Link not received
• Coldplay - photographer/media enquiries

View all 15

Test Cricket 7

• Day Five GA entry
• Sports Lounge - Dress Code
• Sports Lounge - food & beverage / dress code
• Test Cricket Premium Hospitality - Aus v India Nov 2024
• The Ashes

View all 7

Big Bash League 4

• BBL Final tickets (4 Feb 2023)
• BBL Level 5 GA Seating
• BBL Premium Hospitality
• Paper Planes BBL (edit as appropriate)

Weather 1

• Shade

Conditions of Entry 1

• Water Bottles Season 2023/24

Jobs 2

• Jobs
• Minimum Age for Employment

Work Experience 1

• Work Experience

Staffing Operations Enquiries (Rapid Global etc) 1

• Staffing Operations (Rapid Global etc)

Waste Management 1

• Containers for Change

COVID 8

• Do I have to sit in my allocated seat, even if there are empty seats around me?
• Do I need to download the COVIDSafe App on to my mobile before entering the venue?
• If I’m feeling unwell, can I still attend the Stadium?
• What time should I arrive at the Stadium, and which gate should I enter through?
• Does social distancing apply at the Stadium?

View all 8

Tickets 2

• NRL Premium Hospitality Tickets
• Australia v South Africa tickets / general info

British & Irish Lions Tour 2025 1

• British & Irish Lions Tour - tickets (as at June 2024)

State of Origin 1

• State of Origin 2025 - VIP Tickets

Tickets & Seating 5

• Tickets & Seating
• WWE - Children
• WWE - Limited (Restricted) View Seating
• WWE - Signage
• WWE - Media Event & Superstore

Premium Hospitality 1

• Premium Hospitality

Conditions of Entry 1

• WWE - Conditions of Entry ALL

Supplier General Enquiries 1

• Suppliers - General Enquiries

Third Party On-Sellers 1

• Third Party On-Sellers

Accessible Tickets 1

• Accessible Ticket Purchase - Ticketmaster