The recommended course of action should you experience any issues during an event is to speak with a member of Optus Stadium staff or security personnel. We also have a Patron Assistance text number for reporting problems - 0409 317 771.  

During major events security personnel are deployed under the direction of our Event Control Room team, comprising of Event management, Security management, WA Police and representatives from the home club. Security undertakes general crowd monitoring during patrols of the concourses and seating bowl, across the entire venue. 

Reports of anti-social behaviour are monitored by the Event Control Room and prioritised accordingly. Response times may vary based on factors including the type of reported behaviour, the volume of reports received, resources available and other incidents being responded to at that time. 

I'm sorry that the conduct of other patrons impacted your evening and attendance at this event. Whilst I hope that you don't have a similar experience during any future events at Optus Stadium, I trust that the above information regarding reporting poor behaviour is of assistance. Thank you for bringing this matter to our attention.