Dear 

Thank you for getting in touch with us regarding a cash card you acquired from a recent event at Optus Stadium. 

So that we can transfer any remaining balance on the card, please can you provide the following information; 

Bank account name, number and BSB 

Cash card number on reverse (by e-mail or photo)

As soon as we have this information we will arrange for the balance to be transferred to you, please note this may take a couple of business days.